How to Reset a Somfy RTS Remote Control

The Somfy RTS Remote Controls offer more usability to customers. Users can operate the motor and remote system to adjust motorised interior and exterior window coverings, such as: 

  • Blinds 
  • Shades 
  • Shutters 
  • Awnings
  • Screens 

The Somfy RTS remote gives users control from anywhere making it easy to adjust the coverings. They can operate the remote while sitting without having to point it at the covering. 

Troubleshooting the Somfy RTS Remotes

Often, you will need to reset your Somfy RTS remotes when they have an issue or malfunction. 

It is important to note that you cannot rest the Somfy RTS remote itself. You can only reset the motor. 

The motor stores the remote’s central control unit. You need to reset the motor’s memory, which automatically resets the remote. 

Every time you set the end limits for a motorised system, you store the information in the motor’s memory. Thus, resetting the motor automatically restores the Somfy RTS remotes to factory settings. 

Each motor comes with unique specifications. You need a different approach while resetting every motor connected to a Somfy RTS remote

If a remote malfunctions, it is easier to start from factory settings. To watch an instructional video on this subject click here.

In this article, we’ll cover the three common Somfy motors, namely: 

  • The Somfy RTS and IO motors 
  • The Somfy Tilt only 50 RTS wire-free motor 
  • A standard Somfy motor

Resetting the Somfy RTS and IO Motors – The 3-8-3 Procedure 

Things You’ll Need: 

  • A Ballpoint pen 
  • Any RTS or IO control motor

How to Do it: 

Step 1

Start by getting your remote control and connecting it to a motor. You do not need to link it to a specific motor, you can use any IO or Somfy RTS motor close to you. 

Grey Somfy RTS remote held in hands
Grey Somfy RTS remote

Step 2

Make sure you have easy access to your motor and a power source, such as a socket or a wall plug.

Get the motor, unplug it for three seconds, plug it in for eight seconds, unplug it for another three seconds and then plug it in. This should make the motor respondent. 

Somfy electrical plug being removed from power source
Somfy electrical plug being removed from power source

Step 3

On the back of the remote control, press the prog button with a ballpoint pen and hold it. 

While still pressing the prog, watch out for a response from the motor. It should respond twice for a full reset. 

Reset button on the back of a grey Somfy remote being pressed with a pen
Reset button on the back of a grey Somfy remote being pressed with a pen

Step 4

If there is no additional response from the motor, it is reset. This process automatically resets the remote to factory settings and erases any upper and lower limits from the motor’s memory. To watch an instructional video click here.

Considerations

After you complete the process, you can now use the remote to set new upper and lower limits. You can also connect the remote control to another motor. 

Resetting the Somfy Tilt Only 50 RTS 12 Volt Wirefree Motor 

The Somfy Tilt only 50 RTS 12-volt wire-free motor is common on blinds such as Roman blind style shades. It uses power from a battery or a transformer. 

With Somfy Tilt only motors, you need a different procedure to reset the remote. The remote’s memory is in the motor control and does not have a free A3 sequence. 

Things You’ll Need: 

  • A paperclip 

How to Do it: 

Step 1

Find the small hole on the motor. 

If the motor is in the right position, you will find the hole at the top. 

If it is in the wrong position, look for the hole indicated in the image below. 

Reset button circled in red on the top of white Somfy tilt-only motor
Reset button circled in red on the top of white Somfy tilt-only motor

Step 2

Get the paper clip and press it into the reset button in the hole mentioned above. 

If you choose to substitute the paperclip, find a similarly thin object. You cannot reach the button with your fingers. 

Press the paperclip on the button for about 10 seconds. 

Reset button on the top of white Somfy tilt-only motor being pressed with a paperclip
Reset button on the top of white Somfy tilt-only motor being pressed with a paperclip

Step 3

After 10 seconds, the blinds will move three times; release the paperclip after the third movement. 

You’ve now completed the motor resetting process. 

Considerations

The reset process erases all remotes from the motor. This leaves the motor’s memory blank with no end limits or range of motion for slats and tilts. 

You will need to program new limits into the motor’s memory. 

If you experience problems during the reset, you can: 

  • Try programming the motor afresh; it might already be in factory settings. 
  • If the programming fails, try the reset procedure above again. 

To watch this process in a video click here.

Resetting a Standard Somfy Motor 

A standard motor comes with an external perceiver unit and a centralised RTS. 

Just like the Somfy Tilt Motor above, it stores the remote controls in the motor’s memory. 

How to Do it:

Step 1

Press the prog button labeled on the motor. 

Reset button labeled ‘prog’ displayed on the top of a black standard Somfy motor
Reset button labeled ‘prog’ displayed on the top of a black standard Somfy motor

Step 2

Watch out for the flashing LED button. 

Then press the prog button on the back of the remote.

Once you press the prog button, it will start flashing faster. The flashing happens when the remote delinks from the motor. 

Step 3

Release the prog button once the flashing returns to normal speed. The delink is complete. 

Considerations

This process does not reset the remote control, it only delinks it from the motor. 

Unlike the two processes above, it does not erase the limits from the motor’s memory. You will need to follow a different set of instructions to reset the limits. 

The process is described in the second half of the instructional video here.

Why Should You Choose a Somfy RTS Remote Control

As you can see, it is easy to reset any Somfy RTS Remote Control. 

With a Somfy RTS remote control, you can: 

  • Choose between 1-5 individually controlled channels.
  • Select from a wide variety of colours and finishes to match your style choices.
  • Connect your controllers with any RTS powered systems and accessories, giving you more value. 
  • Control your blinds from one position. With the omnidirectional RTS technology, you do not need to point the remote at the product you want to control. 

If you’d like more information or a quote, please fill out the form or email us at info@tromm.com.

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